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Betting Rules

These Betting Rules explain the general conditions that apply when you place a bet through M99 Casino. They should be read together with the website’s Terms and Conditions, Privacy Policy, Responsible Gambling information and any rules displayed for a particular game, event or market. By placing a bet, you confirm that you understand and accept the rules that apply to that bet.

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General betting conditions

M99 Casino may offer betting products, games or markets from time to time. Availability can depend on your location, account status, the product selected and applicable Australian laws. You are responsible for checking that the services you use are available to you and lawful in your state or territory. You must also meet any minimum age and identity requirements before using betting services.

Contents

You must use your own account when placing a bet. Account information must be accurate, complete and kept up to date. You must not allow another person to access your account, place bets on your behalf or use your payment method without proper authority. You are responsible for keeping your login details secure and for all activity carried out through your account, unless you have reported unauthorised access promptly.

A bet is only considered placed when it has been successfully submitted and accepted by M99 Casino. Entering a selection, stake or combination into a betting slip does not by itself create a bet. You should check the details shown on the confirmation screen or in your account history, including the selection, odds, stake and potential return where displayed.

  • You should review all bet details before confirming a wager.
  • You must have sufficient available funds for the selected stake at the time of placement.
  • A bet cannot normally be changed after it has been accepted, unless a feature or rule specifically allows a change.
  • Duplicate bets may be treated as separate bets if each one has been accepted.
  • M99 Casino may refuse, limit, suspend or cancel a bet where permitted by its Terms and Conditions or applicable law.

Displayed odds, prices, balances and potential returns are provided for information before confirmation. Technical delays, communication problems, incorrect information or system errors can affect the display of betting information. If a clear error occurs, the affected bet may be reviewed and corrected or cancelled in accordance with the applicable Terms and Conditions.

Placing and confirming bets

Selecting a market or game

Before placing a bet, make sure you understand the market, game type, selection and settlement method. A market may include conditions about the event, participant, result, score, timing or other relevant outcome. The rules shown with the market form part of the terms of that bet. If a market-specific rule conflicts with a general rule, the market-specific rule may apply to that market.

Stake and odds

The stake is the amount you choose to risk on a bet. Odds or other pricing information indicates how a successful bet may be calculated, subject to the rules for the relevant product. The amount returned may include the original stake or may be calculated differently depending on the bet type. Always rely on the information presented at confirmation and the applicable product rules rather than making assumptions about a potential return.

Acceptance and account records

After a bet is submitted, check your account history to confirm whether it was accepted, rejected, pending or cancelled. A transaction reference or similar record may be shown in your account. If the status is pending, do not assume that the bet has been accepted or rejected until the status is updated. You should keep your own record of important bets and review your account regularly.

Restrictions and suspicious activity

M99 Casino may apply account, market or product restrictions where permitted. This may include restrictions connected with account verification, responsible gambling measures, suspected fraud, payment concerns, prohibited conduct, technical issues or legal requirements. Attempts to manipulate a market, interfere with a service, use automated tools without permission or take advantage of a known error may result in action under the Terms and Conditions.

Where a bet is placed using funds that are later found to have been credited in error, the relevant transaction may be corrected. If a person has used an account in breach of the applicable rules, bets or transactions connected with that conduct may be reviewed. Any action will be handled in accordance with the website’s policies and applicable law.

Results, settlement and cancelled events

Bets are settled using the official result or other reliable result source selected for the relevant product. The result used for settlement may not be changed because of a later appeal, correction, protest, disqualification or other subsequent development unless the applicable rules specifically provide for a change. If no official result is available, M99 Casino may use another appropriate source or apply the rule for an unsettled or cancelled market.

The time and circumstances used to determine a result depend on the type of bet. For example, a market may be settled on the result at the end of scheduled play, at the end of regulation time, after a completed round or at another point specified in the market rules. Extra time, penalties, tie-breaks, abandoned play and other extensions may be included or excluded depending on the stated terms.

If an event is postponed, abandoned, interrupted, rescheduled or materially changed, the affected bets may be cancelled, left pending or settled under the specific rules for that market. A selection may also be treated as void where a participant does not take part, a required condition is not met or the market cannot be fairly determined. A void bet generally does not count as a successful or unsuccessful result, subject to the applicable product rules.

If a selection is declared a non-runner or is otherwise removed from a market, the effect on singles, multiples and combination bets may differ. Some bets may be recalculated, while others may be cancelled or settled using the remaining selections. You should read the rules for the relevant bet type before placing a multiple or combination wager.

  • A result may be delayed while information is checked or an event is completed.
  • A bet may remain unsettled while an official result is unavailable.
  • A market may be cancelled if it was offered in error or cannot be fairly settled.
  • If a settlement error is identified, the account may be corrected in line with the applicable rules.
  • The result shown in your account history should be checked before assuming that a bet has been finalised.

Where a return is due, it will be processed according to the account, payment and verification requirements that apply at the time. A withdrawal or payment may be delayed if further checks are required. No outcome should be treated as final solely because information appeared temporarily on a live display or third-party source.

Fair play, errors and account reviews

You must use the service fairly and honestly. You must not collude with other users, interfere with the operation of the website, submit false information, create accounts for an improper purpose or use the service in a way that breaches applicable law. You must not place bets on behalf of people who are not permitted to use the service or attempt to avoid account controls.

M99 Casino may review betting activity, account information and transactions where necessary to protect users, maintain the integrity of its services, meet legal obligations or investigate suspected misuse. A review may require additional information or documents. During a review, access to some features or transactions may be restricted where permitted by the applicable rules.

Occasionally, a technical, pricing, display or settlement error may occur. If a bet is accepted with an obvious error, the bet may be corrected or cancelled under the Terms and Conditions. If an incorrect amount is credited or debited, the account may be adjusted. You should not knowingly rely on an error or withdraw funds that were credited incorrectly.

If you believe a bet has been settled incorrectly, review the market rules and your account history first. Keep the relevant bet details, including the date, selection, stake and transaction reference where available. Any concern should be raised through the support channel made available on the website. Reviews may require time to check event information, system records and the rules that applied when the bet was placed.

If a matter cannot be resolved through the initial review, further complaint or dispute steps may be available under the website’s complaints process. You should follow the process published on the website and provide clear, accurate information. Nothing in these Betting Rules removes any rights or protections that apply to you under Australian consumer law or other applicable requirements.

Responsible betting and rule updates

Betting should be treated as entertainment, not as a way to earn income or recover financial losses. Only bet what you can afford to lose, set a budget before you begin and avoid increasing your stake to chase a previous loss. Take regular breaks and do not bet when you are affected by alcohol, stress or other circumstances that may affect your judgement.

  • Set personal time and spending limits before using the service.
  • Keep betting separate from essential household expenses.
  • Do not borrow money or use credit to continue betting.
  • Use available account controls or take a break if betting stops being enjoyable.
  • Seek independent help if betting is affecting your finances, relationships, work or wellbeing.

You are responsible for reading the current version of these Betting Rules before placing a bet. Rules may be updated to reflect changes to products, systems, legal requirements or operational processes. The version published on the website at the relevant time will generally apply, unless a different rule is required by law or expressly stated for a particular market.

If you do not understand a rule, do not place the bet until you have obtained clarification through the support options provided on the website. By continuing to use the betting service after an update, you acknowledge the revised rules to the extent permitted by law.